1. Data controller
The controller of personal data is COMPASS Daniel Sztyber, ul. Mrówcza 105, 04‑768 Warszawa, NIP PL9521904737, e‑mail: biuro@compass.waw.pl, phone +48 604 077 888.
2. What data we process
We process the data you give us yourself: name and surname, phone number, e‑mail address, vehicle pick‑up and delivery location, vehicle details and invoice details. When you contact us by phone or WhatsApp, you give us your phone number.
3. Purposes and legal bases
- providing the roadside assistance or transport service and contacting you about it, Art. 6(1)(b) GDPR
- issuing invoices and keeping accounts, Art. 6(1)(c) GDPR
- establishing and defending claims, Art. 6(1)(f) GDPR
- website visit statistics in Google Analytics, only with your consent, Art. 6(1)(a) GDPR
4. How long we keep the data
We keep service‑related data for the duration of the service and then for the limitation period for claims. We keep accounting documents for the period required by tax law, usually 5 years from the end of the tax year.
5. Data recipients
Data may be received by entities that help us run the business: the accounting office, the hosting provider, the e‑mail provider, the bank and Google Ireland Ltd. for Google Analytics, if you give consent.
6. Your rights
You have the right to access, rectify and erase your data, to restrict processing, to data portability and to object. You can withdraw your cookie consent at any time. You also have the right to lodge a complaint with the President of the Polish Personal Data Protection Office (UODO).
7. Cookies and Google Analytics
The website uses Google Analytics 4 to measure traffic, only after you click “Accept” in the cookie banner. Data may be transferred to the USA on the basis of the European Commission's decision on the EU‑US Data Privacy Framework. You can change your settings at any time in the footer, via the “Cookie settings” link. Without consent the website works normally and Google Analytics does not store cookies.
On the contact page you can display a Google map with our location. The map loads only after you click the “Show Google map” button. Google then receives your IP address and may store cookies in line with its privacy policy. The legal basis is your consent given by that click, Art. 6(1)(a) GDPR.
8. Changes to the policy
This policy applies from 26 October 2026. We will announce any significant changes on this page.